A customer who stays away costs you revenue. LoyalPanther notices in time and automatically sends a personal message with a tempting reason to return.
We miss you!
Come back and get 50 bonus points on us.
Set a threshold — say 30 days without a visit. LoyalPanther tracks it per customer and acts on its own.
The message addresses the customer by name and offers extra points or a reward — just enough to drop by again.
The message lands where the customer sees it: in the inbox and as a push notification on the phone. Nothing to send by hand.
Once per inactive period. If the customer returns the counter resets; if they stay away, LoyalPanther avoids spamming them.
Win-back only goes to customers who opted in, with an unsubscribe link in every email. Fully GDPR-compliant.